Fastest Way to Lose Customers

Fastest Way to Lose Customers

Any business owner will tell you that retaining your customers is low-hanging fruit. Understanding how to create loyal customers so you can retain them is one of the most important things for a business. For starters it’s critical to know the fastest ways to lose customers so you stop making these mistakes and start retaining customers. This graphic highlights the fastest ways to lose customers.

  • 9.5 minutes are spent on average trying to reach a human when trapped in an automated phone system
  • 61% of consumers take their business to a competitor when they end a business relationship
  • 71% of consumers have ended their relationship with a company due to poor customer service
  • Globally, the average value of a lost customer is $243
  • $83 billion is the cost of poor customer service in the US
  • Rookie mistakes on @Twitter can push a customer away
  • 65% of Fortune 100 global companies utilize @Twitter to engage with the world
  • Companies focus on acquisition more than customer retention, even though it can cost 7x more to acquire new customers
  • 63% of marketers felt that new customer acquisition is the most important advertising goal

lose-customers-lrg

Good Stuff to Live By

    1. Love. Perhaps the most important. Fall in love, if you aren’t already. If you have, fall in love with your partner all over again. Abandon caution and let your heart be broken. Or love family members, friends, anyone — it doesn’t have to be romantic love. Love all of humanity, one person at a time.

 

    1. Get outside. Don’t let yourself be shut indoors. Go out when it’s raining. Walk on the beach. Hike through the woods. Swim in a freezing lake. Bask in the sun. Play sports, or walk barefoot through grass. Pay close attention to nature.

 

    1. Savor food. Don’t just eat your food, but really enjoy it. Feel the texture, the bursts of flavors. Savor every bite. If you limit your intake of sweets, it will make the small treats you give yourself (berries or dark chocolate are my favorites) even more enjoyable. And when you do have them, really, really savor them. Slowly.

 

    1. Create a morning ritual. Wake early and greet the day. Watch the sun rise. Out loud, tell yourself that you will not waste this day, which is a gift. You will be compassionate to your fellow human beings, and live every moment to its fullest. Stretch or meditate or exercise as part of your ritual. Enjoy some coffee.

 

    1. Take chances. We often live our lives too cautiously, worried about what might go wrong. Be bold, risk it all. Quit your job and go to business for yourself (plan it out first!), or go up to that girl you’ve liked for a long time and ask her out. What do you have to lose?

 

    1. Follow excitement. Try to find the things in life that excite you, and then go after them. Make life one exciting adventure after another (with perhaps some quiet times in between).

 

    1. Find your passion. Similar to the above tip, this one asks you to find your calling. Make your living by doing the thing you love to do. First, think about what you really love to do. There may be many things. Find out how you can make a living doing it. It may be difficult, but you only live once.

 

    1. Get out of your cubicle. Do you sit all day in front of computer, shuffling papers and taking phone calls and chatting on the Internet? Don’t waste your days like this. Break free from the cubicle environment, and do your work on a laptop, in a coffee shop, or on a boat, or in a log cabin. This may require a change of jobs, or becoming a freelancer. It’s worth it.

 

    1. Turn off the TV. How many hours will we waste away in front of the boob tube? How many hours do we have to live? Do the math, then unplug the TV. Only plug it back in when you have a DVD of a movie you love. Otherwise, keep it off and find other stuff to do. Don’t know what to do? Read further.

 

    1. Pull away from Internet. You’re reading something on the Internet right now. And, with the exception of this article, it is just more wasting away of your precious time. You cannot get these minutes back. Unplug the Internet, then get out of your office or house. Right now! And go and do something.

 

    1. Travel. Sure, you want to travel some day. When you have vacation time, or when you’re older. Well, what are you waiting for? Find a way to take a trip, if not this month, then sometime soon. You may need to sell your car or stop your cable bill and stop eating out to do it, but make it happen. You are too young to not see the world. If need be, find a way to make a living by freelancing, then work while you travel. Only work an hour or two a day. Don’t check email but once a week. Then use the rest of the time to see the world.

 

    1. Rediscover what’s important. Take an hour and make a list of everything that’s important to you. Add to it everything that you want to do in life. Now cut that list down to 4-5 things. Just the most important things in your life. This is your core list. This is what matters. Focus your life on these things. Make time for them.

 

    1. Eliminate everything else. What’s going on in your life that’s not on that short list? All that stuff is wasting your time, pulling your attention from what’s important. As much as possible, simplify your life by eliminating the stuff that’s not on your short list, or minimizing it.

 

    1. Exercise. Get off the couch and go for a walk. Eventually try running. Or do some push ups and crunches. Or swim or bike or row. Or go for a hike. Whatever you do, get active, and you’ll love it. And life will be more alive.

 

    1. Be positive. Learn to recognize the negative thoughts you have. These are the self-doubts, the criticisms of others, the complaints, the reasons you can’t do something. Then stop yourself when you have these thoughts, and replace them with positive thoughts. Solutions. You can do this!

 

    1. Open your heart. Is your heart a closed bundle of scar tissue? Learn to open it, have it ready to receive love, to give love unconditionally. If you have a problem with this, talk to someone about it. And practice makes perfect.

 

    1. Kiss in the rain. Seize the moment and be romantic. Raining outside? Grab your lover and give her a passionate kiss. Driving home? Stop the car and pick some wildflowers. Send her a love note. Dress sexy for him.

 

    1. Face your fears. What are you most afraid of? What is holding you back? Whatever it is, recognize it, and face it. Do what you are most afraid of. Afraid of heights? Go to the tallest building, and look down over the edge. Only by facing our fears can we be free of them.

 

    1. When you suffer, suffer. Life isn’t all about fun and games. Suffering is an inevitable part of life. We lose our jobs. We lose our lovers. We lose our pets. We get physically injured or sick. A loved one becomes sick. A parent dies. Learn to feel the pain intensely, and really grieve. This is a part of life — really feel the pain. And when you’re done, move on, and find joy.

 

    1. Slow down. Life moves along at such a rapid pace these days. It’s not healthy, and it’s not conducive to living. Practice doing everything slowly — everything, from eating to walking to driving to working to reading. Enjoy what you do. Learn to move at a snail’s pace.

 

    1. Touch humanity. Get out of your house and manicured neighborhoods, and find those who live in worse conditions. Meet them, talk to them, understand them. Live among them. Be one of them. Give up your materialistic lifestyle.

 

    1. Volunteer. Help at homeless soup kitchens. Learn compassion, and learn to help ease the suffering of others. Help the sick, those with disabilities, those who are dying.

 

    1. Play with children. Children, more than anyone else, know how to live. They experience everything in the moment, fully. When they get hurt, they really cry. When they play, they really have fun. Learn from them, instead of thinking you know so much more than them. Play with them, and learn to be joyful like them.

 

    1. Talk to old people. There is no one wiser, more experienced, more learned, than those who have lived through life. They can tell you amazing stories. Give you advice on making a marriage last or staying out of debt. Tell you about their regrets, so you can learn from them and avoid the same mistakes. They are the wisdom of our society — take advantage of their existence while they’re still around.

 

    1. Learn new skills. Constantly improve yourself instead of standing still — not because you’re so imperfect now, but because it is gratifying and satisfying. You should accept yourself as you are, and learn to love who you are, but still try to improve — if only because the process of improvement is life itself.

 

    1. Find spirituality. For some, this means finding God or Jesus or Allah or Buddha. For others, this means becoming in tune with the spirits of our ancestors, or with nature. For still others, this just means an inner energy. Whatever spirituality means for you, rediscover it, and its power.

 

    1. Take mini-retirements. Don’t leave the joy of retirement until you are too old to enjoy it. Do it now, while you’re young. It makes working that much more worth it. Find ways to take a year off every few years. Save up, sell your home, your possessions, and travel. Live simply, but live, without having to work. Enjoy life, then go back to work and save up enough money to do it again in a couple of years.

 

    1. Do nothing. Despite the tip above that we should find excitement, there is value in doing nothing as well. Not doing nothing as in reading, or taking a nap, or watching TV, or meditating. Doing nothing as in sitting there, doing nothing. Just learning to be still, in silence, to hear our inner voice, to be in tune with life. Do this daily if possible.

 

    1. Stop playing video games. They might be fun, but they can take up way too much time. If you spend a lot of time playing online games, or computer solitaire, or Wii or Gameboy or whatever, consider going a week without it. Then find something else to do, outside.

 

    1. Watch sunsets, daily. One of the most beautiful times of day. Make it a daily ritual to find a good spot to watch the sunset, perhaps having a light dinner while you do so.

 

    1. Stop reading magazines. They’re basically crap. And they waste your time and money. Cancel your subscriptions and walk past them at the news stands. If you have to read something, read a trashy novel or even better, read Dumb Little Man once a day and be done.

 

    1. Break out from ruts. Do you do things the same way every day? Change it up. Try something new. Take a different route to work. Start your day out differently. Approach work from a new angle. Look at things from new perspectives.

 

    1. Stop watching the news. It’s depressing and useless. If you’re a news junky, this may be difficult. I haven’t watch TV news or read a newspaper regularly in about two years. It hasn’t hurt me a bit. Anything important, my mom tells me about.

 

    1. Laugh till you cry. Laughing is one of the best ways to live. Tell jokes and laugh your head off. Watch an awesome comedy. Learn to laugh at anything. Roll on the ground laughing. You’ll love it.

 

    1. Lose control. Not only control over yourself, but control over others. It’s a bad habit to try to control others — it will only lead to stress and unhappiness for yourself and those you try to control. Let others live, and live for yourself. And lose control of yourself now and then too.

 

    1. Cry. Men, especially, tend to hold in our tears, but crying is an amazing release. Cry at sad movies. Cry at a funeral. Cry when you are hurt, or when somebody you love is hurt. It releases these emotions and allows us to cleanse ourselves.

 

    1. Make an awesome dessert. I like to make warm, soft chocolate cake. But even berries dipped in chocolate, or crepes with ice cream and fruit, or fresh apple pie, or homemade chocolate chip cookies or brownies, are great. This isn’t an every day thing, but an occasional treat thing. But it’s wonderful.

 

  1. Try something new, every week. Ask yourself: “What new thing shall I try this week?” Then be sure to do it. You don’t have to learn a new language in one week, but seek new experiences. Give it a try. You might decide you want to keep it in your life.

Be in the moment. Instead of thinking about things you need to do, or things that have happened to you, or worrying or planning or regretting, think about what you are doing, right now. What is around you? What smells and sounds and sights and feelings are you experiencing? Learn to do this as much as possible through meditation, but also through bringing your focus back to the present as much as you can in everything you do.

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Great Customer Service Quotes!

  1. The goal as a company is to have customer service that is not just the best but legendary.
    Sam Walton, Founder of Wal-Mart
  2. Your most unhappy customers are your greatest source of learning.
    Bill Gates
  3. It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
    Charles Darwin
  4. It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
    Henry Ford
  5. Well done is better than well said.
    Benjamin Franklin
  6. Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.
    Ross Perot
  7. Kind words can be short and easy to speak, but their echos are truly endless.
    Mother Teresa
  8. If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
    Jeff Bezos, CEO Amazon.com
  9. In the end, the customer doesn’t know, or care, if you are small or large as an organisation. She or he only focuses on the garment hanging on the rail in the store.
    Giorgio Armani
  10. The customer experience is the next competitive battleground.
    Jerry Gregoire, CIO, Dell Computers
  11. Customer satisfaction is worthless. Customer loyalty is priceless.
    Jeffrey Gitomer
  12. Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
    Peter Drucker
  13. To understand the man, you must first walk a mile in his moccasin.
    North American Indian Proverb
  14. Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
    Donald Porter, V.P. British Airways
  15. Good service is good business.
    Siebel Ad
  16. There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!
    Ben Cohen, Ben & Jerry’s
  17. The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
    John Russell, President, Harley Davidson
  18. One of the deep secrets of life is that all that is really worth doing is what we do for others.
    Lewis Carol
  19. Being on par in terms of price and quality only gets you into the game. Service wins the game.
    Tony Allesandra
  20. You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.
    Jerry Fritz
  21. Every great business is built on friendship.
    JC Penney
  22. If we do not lay out ourselves in the service of mankind whom should we serve?
    John Adams
  23. Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.
    Stew Leonard, CEO Stew Leonard’s
  24. If you’re not serving the customer, your job is to be serving someone who is.
    Jan Carlzon, ex-CEO SAP Group
  25. If you want to lift yourself up, lift up someone else.
    Booker T. Washington
  26. In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.
    Doug Warner
  27. Know what your customers want most and what your company does best. Focus on where those two meet.
    Kevin Stirtz
  28. Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.
    Chip Bell, Founder Chip Bell Group
  29. Make a customer, not a sale.
    Katherine Barchetti
  30. If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
    Jeff Bezos, CEO Amazon.com
  31. Customer service is not a department, it’s everyone’s job.
    Anonymous
  32. Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
    Dale Carnegie
  33. Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
    Mark Cuban
  34. If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
    Jeff Bezos, CEO Amazon.com
  35. The interesting thing is when we design and architect a server, we don’t design it for Windows or Linux, we design it for both. We don’t really care, as long as we’re selling the one the customer wants.
    Michael Dell
  36. A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
    Mahatma Gandhi
  37. When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason.
    Jerry Harvey
  38. It’s a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it’s all about numbers, numbers, numbers.
    John Ilhan
  39. A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.
    Steve Jobs
  40. If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
    Ray Krock
  41. For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base.
    John Mackey
  42. The nature of any human being, certainly anyone on Wall Street, is ‘the better deal you give the customer, the worse deal it is for you’.
    Bernie Madoff…
  43. We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
    Jeff Bezos, CEO Amazon.com
  44. You’ve got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers.
    Rupert Murdoch
  45. In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.
    Azim Premji
  46. Customers don’t always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren’t enjoying it. Once they tasted ours and experienced what we call “the third place”.. a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn’t know they had.
    Howard Schultz, Chairman and CEO Starbucks
  47. Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!
    Gene Buckley, President Sikorsky Aircraft
  48. The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
    Kerry Stokes
  49. I won’t complain. I just won’t come back
    Brown & Williamson Tobacco Ad
  50. Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.
    Leon Gorman, CEO L.L.Bean
  51. Every company’s greatest assets are its customers, because without customers there is no company.
    Michael LeBoeuf, Author of: How to Win Customers and Keep Them for Life
  52. Excellent firms don’t believe in excellence – only in constant improvement and constant change.
    Tom Peters
  53. Friendly makes sales – and friendly generates repeat business.
    Jeffrey Gitomer
  54. Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions
    Betsy Sanders
  55. Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.
    Kevin Stirtz
  56. Here is a simple but powerful rule: always give people more than what they expect to get.
    Nelson Boswell
  57. Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.
    Brian Tracy
  58. It helps a ton when you learn people’s names and don’t butcher them when trying to pronounce them.
    Jerry Yang
  59. Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
    Zig Ziglar
  60. I don’t do business with those who don’t make a profit because they can’t give the best service.
    Richard Bach
  61. If you don’t genuinely like your customers, chances are they won’t buy.
    Thomas Watson, former CEO IBM
  62. Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
    Rick Tate
  63. Men are rich only as they give. He who gives great service gets great rewards.
    Elbert Hubbard
  64. Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can’t expect your employees to exceed the expectations of your customers if you don’t exceed the employees’ expectations of management.
    Howard Schultz, CEO Starbucks Coffee
  65. People expect good service but few are willing to give it.
    Robert Gateley
  66. Revolve your world around the customer and more customers will revolve around you.
    Heather Williams
  67. The customer’s perception is your reality.
    Kate Zabriskie, Author of: Customer Service Excellence: How to Deliver Value to Today’s Busy Customer
  68. Do what you do so well that they will want to see it again and bring their friends.
    Walt Disney
  69. He profits, most who serves best.
    Arthur F. Sheldon
  70. The longer you wait, the harder it is to produce outstanding customer service.
    William H. Davidow
  71. The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.
    Peter Drucker
  72. When the customer comes first, the customer will last.
    Robert Half
  73. Right or wrong, the customer is always right.
    Marshall Field
  74. Under promise and over deliver.
    Toby Bloomberg
  75. Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.
    W. Edwards Deming
  76. Your customer doesn’t care how much you know until they know how much you care.
    Damon Richards
  77. Every client you keep, is one less that you need to find.
    Nigel Sanders
  78. If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends
    Jeff Bezos
  79. The purpose of a business is to create a customer who creates customers
    Shiv Singh
  80. It’s much harder to provide a great customer service than I would have ever realised. It’s much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
    David Yu, Chief Operating Officer, Betfair
  81. Nothing is so contagious as enthusiasm.
    Samuel Taylor Coleridge
  82. Only a life lived in the service to others is worth living.
    Albert Einstein
  83. Good customer service costs less than bad customer service.
    Sally Gronow, Welsh Water
  84. Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work.
    Martin Oliver, MD Kwik-Fit Financial Services
  85. If we keep doing what we’re doing, we’re going to keep getting what we’re getting.
    Stephen Covey
  86. Everyone in an organisation should be involved with customer service, not only are they feeling the customer but they are getting a feeling for what’s not working.
    Penny Handscomb
  87. There are no traffic jams along the extra mile.
    Roger Staubach
  88. Good leaders must first become good servants.
    Robert Greenleaf
  89. We don’t want to push our ideas on to customers, we simply want to make what they want.
    Laura Ashley
  90. A shoe without sex appeal is like a tree without leaves. Service without emotion is like a shoe without sex appeal.
    Anonymous
  91. A little experience often upsets a lot of theory.
    S. Parkes Cadman
  92. Whatever your business is, talk to your customers and provide them with what they want. It makes sense.
    Robert Bowman, CEO Major League Baseball Advanced Media
  93. You are serving a customer, not a life sentence. Learn how to enjoy your work.
    Laurie McIntosh
  94. Your best customers leave quite an impression. Do the same, and they won’t leave at all.
    SAP Ad
  95. Unless you have 100% customer satisfaction…you must improve.
    Horst Schulz
  96. It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, everything else is much easier.
    Doug Smith
  97. An ounce of loyalty is worth a pound of cleverness.
    Elbert Hubbard
  98. Customer service is not a department, it’s everyone’s job.
    Anonymous
  99. There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
    Sam Walton, Founder of Wal-Mart

The Real SEO is

THe Practice of SEO is

  • gaming the system to get good rankings for the short term
  • spamming the web with links, duplicate articles/content, blog comments
  • submitting to 300 directories and calling it “linkbuilding”
  • buying links
  • writing content only for the sake of “SEO” full of typos, useless information, and no value and calling it “copywriting”
  • only measuring “rankings”
  • will not disclose everything they do with clients
  • trying to game the system in any way
  • gets them hundreds of spammy, low quality backlinks, leaving the client screwed in the long term
  • claims to know secrets about Google or can guarantees #1 rankings
  • ….and then charging people for it, in effect ripping them off

HOW CAN YOU OPTIMIZE FOR THIS MANY SEARCH ENGINES?????

Type Search Engine Description
All-Purpose
Search
Engines
Google Google – The world’s most popular search engine.
Bing Bing Search: Microsoft’s entry into the burgeoning search engine market. Better late than never.
Yahoo! Search Yahoo! Search: The 2nd largest search engine on the web (as defined by a September 2007 Nielsen Netratings report.
AltaVista AltaVista: Launched in 1995, built by researchers at Digital Equipment Corporation’s Western Research Laboratory. From 1996 powered Yahoo! Search, since 2003 – Yahoo technology powers AltaVista.
Cuil Cuil: Cuil was a search engine website (pronounced as Cool) developed by a team of ex-Googlers and others from Altavista and IBM. Cuil, termed as the ‘Google Killer’ was launched in July, 2008 and claimed to be world’s largest search engine, indexing three times as many pages as Google and ten times that of MS. Now defunct.
Excite Excite: Now an Internet portal, was once one of the most recognized brands on the Internet. One of the famous 90’s dotcoms.
Go.com Go.com: The Walt Disney Group’s search engine is now also an entire portal. Family-friendly!
HotBot HotBot was one of the early Internet search engines (since 1996) launched by Wired Magazine. Now, just a front end for Ask.com and MSN.
AllTheWeb AllTheWeb: Search tool owned by Yahoo and using its database, but presenting results differently.
Galaxy Galaxy: More of a directory than a search engine. Launched in 1994, Galaxy was the first searchable Internet directory. Part of the Einet division at the MCC Research Consortium at the University of Texas, Austin
AOL Search search.aol: Now powered by Google. It is now official.
Live Search Live Search (formerly Windows Live Search and MSN Search) Microsoft’s web search engine, designed to compete with Google and Yahoo!. Included as part of the Internet Explorer web browser.
Lycos Lycos: Initial focus was broadband entertainment content, still a top 5 Internet portal and the 13th largest online property according to Media Metrix.
Gigablast GigaBlast was developed by an ex-programmer from Infoseek. Gigablast supports nested boolean search logic using parenthesis and infix notation. A unique search engine, it indexes over 10 billion web pages.
Alexa Internet Alexa Internet: A subsidiary of Amazon known more for providing website traffic information. Search was provided by Google, then Live Search, now in-house applicaitons run their own search.
Accounting
IFAC.com: For resources and information on Ifrs and Accounting.
Bit Torrent
btjunkie Btjunkie: An advanced BitTorrent search engine. It uses a web crawler (similar to Google) to search for torrent files from other torrent sites and store them in its database. It has over 1,800,000 active torrents.
Demonoid.com Demonoid: A BitTorrent tracker set up by a person known only as Deimos. The website indexed torrents uploaded by its members. Taken offline after legal threats to its Hosting Company by CRIA.
FlixFlux FlixFlux: From its website, “The ultimate torrent site for films, combining bittorrent search results with film information, making it easy to find new film releases.”
isoHunt isoHunt, a comprehensive BitTorrent search engine, P2P file search and community. Over 930,000 torrents in its database and 16 million peers from indexed torrents. Avg: 40 million searches per month.
MiniNova Mininova: Successor to Suprnova.org – a search engine and directory of torrent files. Anonymous uploads, no IP address logging of users, no porn. over 550,000 torrents in the database, over 4 Billion downloads.
The Pirate Bay The Pirate Bay (aka “TPB”): Based in Sweden where torrent trackers are not illegal. No content is filtered or removed as long as it is clearly labeled.
TorrentSpy TorrentSpy: Tracks externally hosted torrent files and provides a forum to comment on them. Integrates Digg-like user-driven content site ShoutWire’s feed into its front page.
Torrentz Search Engine Torrentz: Tracks nearly 7 million torrents in a searchable portal.
Blog
Amatomu Amatomu: The South African Blogosphere, sorted. Amatomu searches blogs with a distinct focus on South Africa.
Bloglines Bloglines is a web-based news aggregator for reading syndicated feeds using the RSS and Atom formats. Sold to Ask.com in 2005.
Blogperfect: Google Powered Blog Search
Blogscope BlogScope: Search & analysis tool for the blogosphere being developed as part of a research project at the University of Toronto. Itcurrently tracks over 23.5 million blogs with 275.6million posts.
icerocket IceRocket: An Internet search engine for searching blogs.
Sphere Sphere connects your current articles to contextually relevant content from your archives as well as from Blog Posts, Media Articles, Video, Photos, and Ads from across the Web.
Technorati
Technorati catalogs over 112 million weblogs. Known as a kind of gauge for blog popularity as epitomized by its byline of “What’s percolating in blogs now”. A supporter and contributor to open source software.
Books
Free Book Search FreeBookSearch.net – Comprehensive book searching portal with more than 30 search engines in its archive, the site searches hundreds of digital libraries and also scours the net for hidden books.
Google Book Search Google Book Search The power of Google to find books. Google’s entry will not let you see full text if the copyright is still active in your jurisdiction.
Business
AliBaba Alibaba.com – Claims to be the world’s largest database of suppliers. Based in China, it is a marketplace of export and import, offers search, company directory, catalog, trade leads and more.
Bankers' Almanac Bankersalmanac.com provides intelligent reference data solutions to the banking industry for payments, due diligence, risk assessment and financial research.
Business.com business.com: contains more than 400,000 listings within about 65,000 categories. Search results are preceded by four types of paid links.
Hoovers Hoovers: A Dun & Bradstreet Company, maintains a database of over 23 million companies. Some information is provided free, other information is available to paid subscribers. Good for company stock information.
Kompass Kompass: 2.3M companies in 70 countries referenced by 57.000 product & service keywords 860.000 trade names and 4.6M executive names. A guide for worldwide sourcing.
Lexis Nexis Lexis Nexis: LexisNexis claims to be the “world’s largest collection of public records, unpublished opinions, forms, legal, news, and business information”. Searchable archive of newspapers, public records & more.
ThomasNet - Powered by the Thomas Register ThomasNet: Powered by the Thomas Register of American Manufacturers (The Big Green Books published since 1898). Catalogs over 650,000 American companies in 67,000 categories.
Email
eMail-Search.org Email-Search.org: A mini-portal with a number of tools for searching email addresses. Find current, former email addresses, extract them from the web.
Nicado Nicado: Free to register, Search email addresses. The Nicado search engine allows registered users to search the Nicado database using an email address or telephone number.
TEK TEK search engine is an email-based search engine developed at the Massachusetts Institute of Technology. The search engine enables users to search the Web using only email. It is intended to be used by people with low internet connectivity.
Enterprise
AskMeNow AskMeNow: S3 – Semantic Search Solution for mobile telephones. AskMeNow offers a consumer mobile search utilizing proprietary technology & natural language based interaction.
Autonomy Autonomy: IDOL Server (Intelligent Data Operating Layer), K2 Enterprise (Formerly Verity), Ultraseek
Dieselpoint Dieselpoint: Search & Navigation. Dieselpoint provides advanced full-text search with data navigation capability. It gives users highly relevant results not possible with either traditional search engines or SQL databases.
dt Search dtSearch Engine (SDK), dtSearch Web. dtSearch provides simple to use but very powerful tools which create and maintain full text indexes of documents and data. Terabytes of text can be searched.
Endeca Endeca’s search and information access solutions help enterprises find, analyze, and understand information. This is the Guided Navigation experience.
Exalead Exalead: exalead one: Enterprise. Exalead – Internet search engine, image search engine, video search engine … WebImagesWikipediaVideoMore » · Advanced search. 8 billion pages indexed to date.
Expert System Sp. A. Expert System Sp. A. (Cogito) is a pioneer in developing semantic technologies to understand and manage unstructured information. Expert System’s semantic approach enables rapid classification of information.
Fast Search & Transfer Fast Search & Transfer: Enterprise Search Platform (ESP), RetrievalWare (formerly Convera)
Funnelback Funnelback is an Internet and Enterprise search engine company offering a suite of search solutions, hosted solution for the web and a fully customisable enterprise solution for searching behind the firewall.
Google Search Applicance Google Search Appliance: Make it as easy for employees to find information inside your organization as it is to find information on google.com. Deploy a Google Search Appliance.
Microsoft Office SharePoint Microsoft’s SharePoint Search Services: Microsoft Search Server (MSS) is an enterprise search platform from Microsoft, based on MS Office SharePoint Server. MSS shares its architecture with Windows Search.
Northern Ligh SearchNorthern Light Northern Light Search: Search articles from over 800 online news feeds and over 1,000 industry authority blogs.
Opent Text / Hummingbird Open Text (Hummingbird): Enterprise Content Management (ECM) software solutions supporting +/- 20 million seats across 13,000 deployments in 114 countries and 12 languages worldwide.
Oracle Secure Enterprise Search 10g Oracle Secure Enterprise Search 10g, a standalone product from Oracle, enables a secure, high quality, easy-to-use search across all enterprise information assets.
SAP Trex SAP NetWeaver Search and Classification (TREX) finds information in both structured and unstructured data. TREX provides SAP applications with services for searching and classifying large collections of documents.
SAIC Teratext TeraText Suite: Most data resides in semi-structured, primarily textual documents, not in structured, organizational repositories. Teratext is designed for text-rich data repositories.
Vivisimo Vivisimo Clustering Engine developed by scientists based upon a mathematical algorithm and deep linguistic knowledge to find relationships between search terms and bring them to light. (Web search: Clusty)
ZyLAB Technologies ZyIMAGE Information Access Platform for government and corporates does capturing, archiving, searching, security, and context-specific content-management.
Forum
Omgili (Stands for "Oh My God I love it!" Omgili (Oh My God, I Love It!): Find out what people are saying. Personal experiences, solutions to problems, ideas and opinions.
Games
Cheatsearch - Find game cheats Cheatsearch.org: Finds Game Cheats from all over the web. Searches all of the most popular cheat sites and forums to find cheats for any game.
Genie Knows Genie Knows: A division of IT Interactive Services Inc., a Canadian vertical search engine company concentrating on niche markets: health search, video games search, and local business directory search.
Wazap Wazap is a vertical search engine, video game database and social networking site that distributes gaming news, rankings, cheats, downloads and reviews.
Human
Search
ChaCha ChaCha Search is a search engine that pays human “guides” to answer questions for users. This is a technique known as social searching.
Eurekster Eurekster is a New Zealand company, with an office located in San Francisco, California, that builds social search engines for use on websites, the search engines are called swickis (search+wicki).
Mahalo Mahalo.com is a web directory (or human search engine) – the project is in beta test. It differentiates itself from algorithmic search engines by tracking and building hand-crafted results for searches.
Rollyo Rollyo is a Yahoo!-powered search engine which allows users to register accounts and create search engines that only retrieve results from the websites and blogs they want to include in their search results.
Trexy Trexy: Search trails are the click pathways you create while searching and finding information on 4,000+ search engines. Record and share your “search trails”. Easier searching of the “deep web”.
Wink Wink: Wink People Search: Over 333,304,647 people on social networks and across the Web. Find people using name search, location, school, work, interests, and more.
International
Accoona
Accoona: A search engine that uses artificial intelligence. In addition to traditional searches, it allows business profile searches, and its signature “SuperTarget” feature. Partnered with China Daily, a large Chinese portal.
Alleba Alleba: Philippines search engine and highly organized directory of Filipino websites.
Ansearch Ansearch: Australia/NZ/UK/US. Ansearch Ltd is involved in various online media activities, including the Ansearch.com.au search engine and the Soush online media network
Araby Araby: Middle East – Arabic language search engine owned by the Maktoob Group, which owns the world’s largest online Arab community; Maktoob.com. (Arabic only)
Baidu Baidu: China – The Google of China, Baidu is doing what no other Internet company has been able to do: clobbering Google and Yahoo in its home market.
Daum Daum: Korea – Daum is a popular web portal in South Korea which offers many Internet services including search, a popular free web-based e-mail, messaging service, forums, shopping and news.
Guruji Guruji.com: India – an Indian Internet search engine that is focused on providing better search results to Indian consumers, by leveraging proprietary algorithms and data in the Indian context.
Goo goo: Japan – an Internet search engine and web portal based in Japan, which crawls and indexes primarily Japanese language websites. goo is operated by the Japanese telecomm giant NTT.
Miner Miner.hu: Hungary – a vertical search engine for searching blogs, videos and other Hungarian content on the internet. Miner.hu indexes about 129.000 blogs.
Najdi.siNajdi.si Najdi.si: Slovenia – a Slovenian search engine and web portal created by Interseek. It’s the most visited website in Slovenia. It uses a technology created by Interseek written entirely in Java
Naver Naver: Korea – The undisputed number 1 search engine in Korea with over 16 million visitors and 1 billion page views per day.
Onet Onet: Poland – Polish language web portal and search.
Onkosh Onkosh: Middle East – Arabic language search.
Rambler Rambler: Russia -offers proprietary web search (Rambler Search), e-mail, rating and directory, media, ecommerce and other services to the Russian-speaking websurfer.
Rediff Rediff: India – India’s leading internet portal for news, mail, messenger, entertainment, business, mobile, ecommerce, shopping, auctions, search, sports and more.
Sapo SAPO: Portugal – Portuguese language search based in Portugal and focused on Portugal.
Search.CH Search.ch: Switzerland – a search engine and web portal for Switzerland. Founded in 1995 as a regional search engine, later many other services were added: phonebook, SMS service. Acquired by the Swiss Post.
Sesam Sesam: Norway, Sweden – Based in Norway and focused on Norway and Sweden.
Walla (in Hebrew) Walla!: Israel – Search the web in Hebrew with an Israel focus.
Yandex Yandex: Russia – Yandex (Russian: Я́ндекс) is a Russian search engine and one of the largest Russian Web portals. Yandex was launched in 1997.
Job
Bixee (India) Bixee (India): Comprehensive jobsearch for India.
Career Builder Career Builder: The career builder website.
Craig's List Craig’s List: is a centralized network of online communities, with free classified ads (with jobs, internships, housing, personals, services, community, gigs, resume, and pets categories) and forums.
CV Fox | Find resumes (CV's) from all over the World Wide Web CV Fox: A search engine that is designed to hunt down and retrieve resumes (CV’s) from all over the Internet. Free to use, has become a popular tool with professional recruiters.
Dice.com Dice.com is the #1 technology job board. For technology experts in areas such as Information Technology (IT), software, high tech, security, biotech, and more. Recently purchased eFinancialCareers.com.
Eluta.ca Eluta.ca (Canada) – High-paying jobs in Canada directly from employers’ websites. Seach new full-time jobs at 71000+ employers across Canada.
HotJobs Hot Jobs (Yahoo): Find a job, post your resume, research careers at featured companies, compare salaries and get career advice on Yahoo! HotJobs.
Incruit (Korea) Incruit (Korea): Incruit claims to be the first Korean match making site between job seekers and companies and claims the first Korean Internet résumé database (June 1. 1998).
Indeed.com Indeed.com: A job ‘meta-search’ that scours job boards, newspapers and multiple sources with one search interface.
Jobs.pl (Poland) Jobs.pl (Poland): Run by an American/Polish team of MBA’s, Poland’s leading job portal. Partially owned by European Media Group “Orkla Press” from Scandinavia.
JobsDB (Asia/Pacific) JobsDB (Asia/Pacific): An Asia/Pacific focused job and recruitment site with databases dedicated to each country in the Asia/Pacific region.
JobPilot JobPilot (Owned by Monster): A European job site now owned by Monster.com. Focused on European jobs with branches in a number of European countries.
JobServe Jobserve: UK based job search focused originally on IT Contracting work, but now covering multiple areas. Resume database, large number of job postings.
Monster.com Monster.com: The world’s largest resume database and online job search.
Naukri (India) Naukri.com (India): An India-focused job search engine.
Recruit.net Recruit.net: A job search engine that allows you to search jobs worldwide.
Simply Hired SimplyHired.com – Job search engine. Search over 5 million job listings and thousands of jobs sites to find a job you love.
StepStone StepStone (Europe): European online recruitment site based in Scandinavia with operations and subsidiaries througout Europe.
The Ladders TheLadders.com (USA) Job search for professional jobs in the most comprehensive source of $100K+ jobs on the internet.
Canadian Law List Canadian Law List: List of Canadian lawyers.
Lawyers.com Lawyers.com: Another LexisNexis company
FindLaw FindLaw: Search FindLaw’s database of 1,000,000 lawyers to find attorneys in your area. All Topics in FindLaw are geared for the Public, by Subject Area.
The Lawyers List The Lawyers’ List: Search for lawyers all across the United States.
Lexis Nexis LexisNexis: Provider of legal, government, business and high-tech information sources. By subscription only.
Martindale.com® Martindale.com and LexisNexis, a division of Reed Elsevier Inc.
QuicklawTM LexisNexis owned portal for searching for lawyers and things legal (Canada)
Maps
GeoPortail Géoportail: French Geographic portal. French language only.
Google Maps Google Maps: Provides directions, interactive maps, and satellite/aerial imagery of the United States as well as other countries. Can also search by keyword such as type of business.
Mapquest MapQuest (AOL) was founded in 1967 as Cartographic Services, a division of R.R. Donnelley & Sons & became an independent company in 1994. MapQuest was acquired in 2000 by America Online, Inc.
Via Michelin Michelin (Via Michelin): The European map specialists’ webpage includes standard map features with good European coverage.
LiveSearch Maps Windows Live Maps: Enter an address, click enter… be sure to check out “Bird’s Eye View”. You can see a close-up aerial view of nearly any US Address and many foreign ones. Amazing.
Yahoo Maps Yahoo Maps: Maps, directions, reverse-directions satellite view but no ‘bird’s-eye-view’.
Medical
Bioinformatic Harvester Bioinformatic Harvester: From the Karlsruhe Institute of Technology, the Bioinformatic Harvester crawls and crosslinks dozens of bioinformatic sites and serves 10’s of thousands of pages daily.
Entrez (Pubmed) Entrez (Pubmed): The life sciences search engine.
EB-Eye Bioinformatics Search EB-Eye – EMBL-EBI’s (European Bioinformatics Institute): Open-source, high-performance, full-featured text search engine library written entirely in Java. Very fast access to the EBI’s data resources.
Genie Knows Genie Knows: A division of IT Interactive Services Inc., a Canadian vertical search engine company concentrating on niche markets: health search, video games search, and local business directory search.
GoPubMed GoPubMed: Knowledge-based: GO – GeneOntology – Searching sorted – Social network and folsonomy for sciences.
Healia Healia: The health search engine. From the site, “The high quality and personalized health search engine”.
KMLE King's Medical Library Engine KMLE (King’s Medical Library Engine): Full American Heritage Stedman’s Medical Dictionary comprehensive resource including tens of thousands of audio pronunciations and abbreviation guides.
MeshPubMed MeSH – Medical Subject Headings (GoPubMed): Knowledge-based.
SearchMedica SearchMedica: Professional Medical Search
WebMD WebMD: A source for health information, a symptom checklist, pharmacy information, and a place to store personal medical information.The leading US Health portal, it scores over 40 million hits per month.
MetaSearch
Brainboost Brainboost: Now Answers.com. Type in a question in natural language, get an answer.
Clusty - The Clustering Search Engine Clusty: The clustering search engine powered by Vivisimo.
Dogpile Dogpile: Brings together searches from the top search engines including Google, Yahoo! Search, Live Search, Ask.com, About, MIVA, LookSmart, and more.
Excite Excite: Now an Internet portal, was once one of the most recognized brands on the Internet. One of the famous 90’s dotcoms.
HotBot HotBot was one of the early Internet search engines (since 1996) launched by Wired Magazine. Now, just a front end for Ask.com and MSN.
Info.com Info.com: Metasearch bringing together results from the top search engines.
ixquick ixquick: Eliminate Big Brother! The Ixquick metasearch engine permanently deletes all personal search details gleaned from its users. Based in the Netherlands, results come from 11 search engines.
Kayak Kayak: Metasearch for travel – search 140 travel sites all at once for the best deals and buy tickets and make reservations direct.
Krozilo Krozilo is a virtual web browser, similar to My Yahoo!, iGoogle, Pageflakes, Netvibes, and Microsoft Live. Krozilo uses AJAX and DHTML, so does not require installation.
Mamma Mamma: “The Mother of All Search Engines” – was one of the web’s first metasearch engines (1996). Now owned by Copernic Inc. of Montreal, Canada, Mamma.com is a tier 2 search engine.
Metacrawler MetaCrawler is a metasearch engine that blends the top web search results from Google, Yahoo!, Live Search, Ask.com, About.com, MIVA, LookSmart and other popular search engines.
MetaLib MetaLib is a federated search system developed by Ex Libris. MetaLib conducts simultaneous searches in multiple resources such as library catalogs, journal articles, newspapers and the web.
Mobissimo Mobissimo.com is a travel meta-search website. Like other travel meta-search websites, Mobissimo does not sell directly to the consumer but consolidates travel offerings for a referral fee.
Myriad Myriad Search: Ad-free search lets users select results from Ask Jeeves, Google, MSN, and Yahoo! Select search depth and place bias on the search results from the major search engines.
Sidestep Sidestep: Searches over 200 travel-relates websites for airfares & the best deals on airfare. Find cheap airfares, discount hotels, car rentals and cruise deals to popular travel destinations worldwide.
Surfwax Surfwax offers a variety of tools for finding, saving, and sharing information on the Internet, including Nextaris, the law-article research site LawKT, the SurfWax meta-search and SurfWax Scholar services.
Turbo 10 - Search the Deep Net Turbo10.com is a metasearch engine which uncovers information in the Invisible Web. Turbo10 can access information from 800 online databases and searches 10 databases simultaneously.
Webcrawler WebCrawler was used to build the first publicly-available full-text index of a subset of the Web. WebCrawler® brings users the top search results from Google, Yahoo!, Windows Live, Ask and other popular search engines.
MultiMedia
YouTube YouTube: Owned by Google, the web’s largest media site. This search will search through the videos of YouTube only.
FreeBookSearch.net: The famous book searching portal also searches for audiobooks. This same search will also find MP3 files.
FindSounds FindSounds: Search engine to find any kind of sound file: WAV, MP3, AIFF, AU – search by sample rate and quality… a great place to find those sound effects.
MetaCafe MetaCafe: Search videos hosted by MetaCafe. If you are a producer of videos, you can get paid for videos – the more viewers, the more cash.
Musgle Musgle: Music Search (mp3, wav, etc.): Based upon a JavaScript that automatically inserts a clever boolean search string into Google to return catalogs of hidden MP3 and Music files.
PBS PBS provides resources to air its standard programming & also provides its audience with multiple online archives of specific video programs. All video archives can be searched for any spoken word pronounced in them.
Picsearch Picsearch: Search the web for images. An image search service with more than 2,000,000,000 pictures.
Podscope Podscope: “Introducing: the first search engine that can find podcasts according to the words spoken during them!”. Finds audio and video files based upon actual content!
SpeechBot SpeechBot was a search engine for audio & video. It was created by HP Research, but unfortunately, is now offline.
Singing Fish Singing Fish: An audio and video search engine, now AOL media search.
Singing Fish StrimOO: Video search engine. Find videos on Youtube, Metacafe, Dailymotion and more with one search.
TV Eyes TVEyes: TVEyes makes Radio & TV searchable by keyword, phrase or topic – just as you would use a search engine for text. TVEyes is the first company to deliver real-time TV and Radio search.
Veveo VTap  Veveo / VTap: a video search platform for mobile phones. Vtap is an offering from Veveo and it currently works on Apple Iphones as well as Microsoft Mobile-powered phones.
Web-Cam-Search.com: Search and hack nearly a million webcams for free on the net. This search uses Boolean scripting to uncover cams – public & supposedly ‘private’. 🙂
News
Google News Google News: News by Google. Search and browse 4,500 news sources updated continuously.
MagPortal MagPortal: Find individual articles from many freely accessible magazines by browsing the categories or using the search engine. You can mark articles or find similar articles with several useful tools.
NewsLookup NewsLookup.com: Search thousands of news sites by source region and media type. News headlines updated continuously.
LexisNexis LexisNexis: Provider of legal, government, business and high-tech information sources. By subscription only.
Topix Topix is a news aggregator which categorizes news stories by topic and geography. It was created by the founders of the Open Directory Project. Knight Ridder, Tribune Company and Gannett own 75% of Topix.net.
Yahoo! News  Yahoo News: Use Yahoo! News to find breaking news, current events, the latest headlines, news photos, analysis & opinion on top stories, world, business, politics…
Open
Source
DataparkSearch DataparkSearch Engine is a full-featured open source web-based search engine released under the GNU General Public License and designed to organize search within a website, group of websites, intranet or local system.
::egothor Egothor is an Open Source, high-performance, full-featured text search engine written entirely in Java. It can be configured as a standalone engine, metasearcher, peer-to-peer HUB, etc.
gonzui: gonzui is a source code search engine for accelerating open source software development – a source code search engine that covers vast quantities of open source codes available on the Internet.
Grub Grub started back in 2000 with a simple concept of distributing part of the search process pipeline: crawling. Their website claims, “We want to help fix search.”
HT:/Dig ht://Dig is a complete world wide web indexing and searching system for a domain or intranet. ht://Dig is meant to cover the search needs for a single company, campus, or web site.
iSearch The iSearch PHP search engine allows you to build a searchable database for your web site. Visitors can search for key words and a list of any pages that match is returned to them.
Lucene Apache Lucene is a high-performance, full-featured text search engine library written entirely in Java. Full-text search & cross-platform. Apache Lucene is an open source project available for free download.
Lemur The Lemur Toolkit is a open-source toolkit designed to facilitate research in language modeling and information retrieval. Lemur supports a wide range of industrial and research language applications.
mnoGo mnoGoSearch: Web search engine software.
Namazu Namazu is a full-text search engine intended for easy use. Not only does it work as a small or medium scale Web search engine, but also as a personal search. (Namazu means “Catfish” in Japanese.)
Nutch Nutch is an effort to build an open source search engine based on Lucene Java for the search and index component. The fetcher (“robot” or “web crawler”) has been written from scratch solely for this project.
OpenFTS OpenFTS: OpenSource Full Text Search is an advanced PostgreSQL-based search engine that provides online indexing of data and relevance ranking for database searching.
SciencenetYacy Sciencenet: For scientific knowledge based on YaCy Technology. Current search engines are based on popularity and/or sponsored links. This makes it difficult for scientists/students/teachers. Sciencenet is the solution.
Sphinx Sphinx is a free software search engine designed with indexing database content in mind. It currently supports MySQL and PostgreSQL natively. It is distributed under the terms of the GNU General Public License v2.
SWISH-E SWISH-Enhanced (Simple Web Indexing System for Humans – Enhanced) is a fast, powerful, flexible, free, and easy to use system for indexing collections of Web pages or other text files.
Terrier Terrier is software for the rapid development of Web, intranet and desktop search engines.A modular platform for the rapid development of large-scale Information Retrieval applications.
Wikia Search Wikia Search: Jimmy Wales and Wikia aim to create a an open source Internet search engine, to which the community can contribute.
Xapian Xapian is an Open Source Search Engine Library, released under the GPL. It’s written in C++, with bindings to allow use from Perl, Python, PHP, Java, Tcl, C# and Ruby (so far!)
Yacy YaCy is a scalable personal web crawler and web search engine. One YaCy installation can store more than 10 million documents, but in a community of search peers YaCy can provide a search index of unlimited size.
Zettair  Zettair is a compact and fast text search engine designed and written by the Search Engine Group at RMIT University. It was formerly known as Lucy.
People
AnyWho AnyWho.com – Part of AT&T, mostly a telephone directory and reverse phone number directory.
Ex.plode.us Ex.plode.us: Explode is an easy way to find friends and those with common interests, no matter what social network or service they use.
Finding-People.com Finding-People.com: Finding-People.com is the best place to start a people search, as they have a huge number of tools all in one place to find whomever you seek.
infospace InfoSpace: From their webpage, “The yellow pages and white pages directory from InfoSpace is the most convenient way to find people and businesses.”
Linked In LinkedIn is a business-oriented social networking site used for professional networking. As of March 2008, it had more than 20 million registered users. An easy way to search for business people or professionals.
Spock Spock advertises itself as, “The world’s most accurate people search. Sign up to find people you know.”
Wink Wink is a free people search engine that helps you find people at social networks, blogs, and across the Web.
ZABASEARCH Zabasearch: Honestly free people search. All US postal addresses & telephone numbers revealed free. 3-times more listings than white pages phone directory.
ZoomInfo  ZoomInfo: Founded in 1999, ZoomInfo is a Web-based service that extracts information about people and companies from millions of published resources.
Question
&
Answer
About.com About.com. The majority of their results come from their own site.  Used to be miningco.com.
Answers.com Answers.com offers free access to millions of topics from the world’s leading publishers.
Ask.com Ask Jeeves was designed to allow users to get answers to questions posed in everyday, natural language. Ask.com was the first such commercial question-answering search engine for the Web.
AskMeNow AskMeNow: Questions answered from your mobile telephone. From their site, “We thought it would be cool if we could get simple answers from our phone anytime, anywhere — so we built AskMeNow.”
AskWiki AskWiki Beta is a preliminary integration of a semantic search engine that seeks to provide specific answers to questions using information from Wikipedia articles.
BrainBoost Brainboost: Now Answers.com. Type in a question in natural language, get an answer.
eHow eHow is an online knowledge resource with more than 140000 articles and videos offering step-by-step instructions on “how to do just about everything”
Lexxealpha Lexxe processes natural language queries and delivers results in clusters by topic. Queries can be keywords, phrases or short questions.
LycosIQ Lycos iQ is a community driven “human search” site by Lycos Europe GmbH. Users on iQ can post questions and answers in a similar manner to sites such as Yahoo Answers, Google Answers and Wondir.com.
PowerSet Powerset is betting on the wisdom of the crowds with a new online community site called Powerset Labs. The company hopes the site will get people to help build and improve its search engine.
Windows Live QnA Windows Live QnA: Ask any question and get answers from people in the know. Try it. Real answers. A little late to a crowded market, but Windows is there now too.
Yahoo! Answers Yahoo! Answers is a community-driven knowledge market website launched by Yahoo! that allows users to ask questions of other users and answer other users’ questions. Over 60 million users.
Real Estate
For Sale By Owner .com ForSaleByOwner.com: Search homes being sold by their owners without the intermediation of realtors – save on commission.
Home.co.ukHome.co.uk Home.co.uk: Comprehensive Property Search for UK houses for sale, estate agents, house prices and guides on buying and selling property and mortgages advice.
inman Inman News: Real Estate News search.
Properazzi Properazzi.com is an online real estate search engine. Launched in March of 2007 by Yannick Laclau, it allows users to search and view property listings for Europe.
Realtor.com Realtor.com: The official site of the National Association of Realtors. Search listed properties all across America.
RightMove Rightmove: Find property online, search a wide range of property for sale in various areas in the UK, London and Overseas with Rightmove.
Trulia: Find property online, agents can list their properties free, a robust real estate portal for homebuyers and sellers.
Zillow.com Zillow provides free real estate information including homes for sale, comparable homes, historical sales, home valuation tools and more.
School
Skoolz - College and University Search The College Search Engine.com: Searches the webistes of colleges and universities worldwide, not just the USA. If it is on a university website somewhere, this search engine will find it.
Skoolz - College and University Search Skoolz.org: Search colleges and universities. Use this search to search only the websites of colleges – to find courses, information, professors, curricula, etc.
Google University Search Google University Search allows you to search a specific site – one school at a time. The list of schools is comprehensive. Skoolz searches them all at once, Google University Search allows them to be searched one at a time.
Scientific
Scirus - Scientific Search Scirus: The most comprehensive scientific research tool on the web. Over 450 million scientific items indexed at last count. Search journals, scientists’ homepages, courseware, pre-print server material, patents, more…
Shopping
Google Product Search Google Product Search: (Formerly Froogle) use Google to search for the best deals on products when you are shopping.
Kelkoo - A Yahoo! company Kelkoo: A Yahoo! company. Also powers Yahoo!Shopping in several countries.
MSN Shopping MSN Shopping: Comparison shopping made easy: Offering 33,155,627 products from over 8,000 stores — all in one place — and over 470 pages of shopping advice to help you make the right choices.
My Simon MySimon: Price Comparison Shopping
Nextag Nextag Comparison Shopping. Product directory and search. Shows popular searches – what others are searching for.
PriceGrabber PriceGrabber.com: “Comparison Shopping beyond compare” Comparison shopping and search engine.
PriceRunner PriceRunner: Price Comparison website and search engine
RetailMeNot RetailMeNot: From the people who brought you “BugMeNot”, check here before you buy for discount coupons and promo codes. Why pay retail when you can find coupons at RetailMeNot?
Shopping.com Shopping.com: A shopping directory and search owned by eBay.
Shopwiki Shopwiki: Shopping directory and search cataloguing some 241,416,304 products, and counting…
Shopzilla Shopzilla (Owned by Bizrate) helps shoppers find, compare and buy anything, sold by virtually anyone, anywhere. 20 million unique visitors according to ComScore. BizRate reviews stores and products.
TheFind.com TheFind.com is a discovery shopping search engine as opposed to a comparison search. The search database includes over 150 Million products from over 500,000 online stores.
Source Code
Google Code Search Google Codesearch: Searches public source code using a variety of parameters.
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WHO USES YELLOW PAGES ANYWAY?

Key Research Data on Yellow Pages Usage

Reveals Important Patterns and Trends,

Including ‘Higher Spends’ than Other Media Customers

The Association of Directory Publishers (ADP) recently released data highlighting current trends in usage of Yellow Pages directories.  The data reveals significant value and returns-on-investment for both consumers and advertisers utilizing the medium.  The short answer to “Who uses Yellow Pages Anyway” is simple.  More than one might think!  Here are the facts:

  • 7.4 billion references were made to print Yellow Pages during 2011
  • 76% of adults used print Yellow Page directories last year
  • 40% of adults use print Yellow Page directories in an average month
  • 24% of adults use print Yellow Page directories in an average week

It is important to note that these usage figures are highly significant. Yellow Pages have never been a daily-use reference resource. Yellow Pages are used episodically – when people are ready to buy.  For many businesses, Yellow Pages today remain the most effective tool for connecting buyers and sellers.

Also revealed in the data is a fact that should be of paramount interest to every business owner: the people with the most to spend are the heaviest users of Yellow Pages. “Any business whose target customer base is the 48+ age demographics would be extremely foolish not to include include Yellow Pages in their media mix,” noted ADP President and CEO Larry Angove.  “Smart advertisers follow the money.”  Research shows that purchases driven by the urgencies of life events average some 25% higher than those made by individuals. Research also shows that purchases driven by the urgencies of life events average some 25% higher than those made by individuals looking for discounts and sales.

And though Baby Boomers and Matures have the most money to spend, they are not the only demographics that regularly use the Yellow Pages.  In 2011, the Yellow Pages were used by 61% of 25-29 year-olds and 47% of 18-24 year-olds.

Exactly what drives Yellow Pages usage?  It’s the extraordinary events that occur in the course of ordinary living – “life events” as they are called.  An extraordinary life event might be an engagement, a marriage, the birth of child, making a first time financial investment, buying or leasing a new or used car, celebrating a graduation, becoming separated or divorced, buying a second or retirement home, experiencing a death within the family, or inheriting wealth.  Each of these life events, and hundreds more left unmentioned, lead to references in the local Yellow Pages directory.  Critically important to business owners – research shows that purchases driven by the urgencies of life events average some 25% higher than those made by persons looking for discounts and sales.

Once making the reference, 9 out of ten users WILL MAKE A PURCHASE.  Many shoppers using the Yellow Pages to locate local business information become FIRST-TIME customers of their new provider.  These new customers also told researchers that ad content makes a huge difference in determining who they ultimately call or visit, something important for advertisers to embrace.

Some among the press and in the blogosphere have assumed that the reported decline in Yellow Pages references during the recent recession was evidence that the medium was weakening.  It was an assumption unfound in fact.  The truth is that when people either don’t have money to spend, or are reluctant to spend what they have, don’t buy goods and services.  People who are not ready to buyers logically don’t use the Yellow Pages.  Data shows that as consumers became more comfortable with spending again, Yellow Pages references rose significantly.  Yellow Pages references have increased for three consecutive years, including a whopping 18% in 2011.

The data proves that Yellow Page directories remain effective for advertisers, deliver incredibly high ROI and extremely low cost per customer influenced, and deserve to be an integral part of virtually every business’ marketing and media mix.

To learn more about Yellow Page usage trends and the Power of Yellow™, visit www.ADP.org

Urban Markets Still See Strong Print Yellow Pages Usage; Rural Markets Much Stronger

Market Authority, Inc. announces 67% of Urban U.S. consumers report at least occasional use of Print Yellow Pages based on its recently completed study including 39,097 live interviews with U.S. consumers.

Salt Lake City, UT (PRWEB) November 20, 2012

Consumer usage of print Yellow Pages has not greatly waned over the last six months even though consumers have more choices, according to a study including 39,097 live interviews with urban and rural US consumers performed by Market Authority, the leader in print/digital search pattern research. However, perception in urban as well as in rural markets shows a stark contrast between what consumers believe about local search and how consumers actually find a local business.

“The perception that print Yellow Pages is all but dead in urban environments has significantly impacted the revenues of major publishers,” said Steve Sitton, president of Market Authority. “However, based upon our research (including over 150,000 live consumer metropolitan interviews in the last few years) that belief is highly exaggerated.”

According to Market Authority’s last summation of 19 US Urban Areas, 67% of consumers in urban households report using the printed directory at least occasionally when searching for a local business; however the standard urban consumer perception is that only 19% use the print Yellow Pages. Among older consumers, such as Baby Boomers and Seniors (48+), print usage is much stronger.

“The staying power of printed Yellow Pages in Metro areas is a bit surprising even to us,” Sitton continued. “For years now, we have been very closely watching the rate of migration from print local usage to digital local usage by American consumers. The movement from print to digital local search appears to have slowed a bit over the last year.”

In rural markets, print usage remains extremely strong, with nearly 90% of consumers reporting that they still use the printed directory at least occasionally when searching for a local business. And, as with urban areas, Baby Boomers and Seniors in rural markets report even stronger print usage.

Steve goes on to say; “Our research suggests that print Yellow Pages should still be a key part of an SMB’s (Small to Medium Size Business) budget in Urban areas and should still dominate the budget in a rural areas.”

About Market Authority
Market Authority is the world’s leading authority in Print/Digital direct search pattern research, having interviewed (live) over 350,000 world consumers over its four-year history. The company has built an approach (the Dual Imperative) that helps media companies demonstrate the value of printed media as well as that of Digital products in their local markets. To learn more about Market Authority, visit us at http://www.marketauthority.org.

5 Ways The Mobile Web Has Enhanced Print Advertising Forever

  1. The concept of ‘Print to Palm’

The intent of promotional print has changed with the evolution of mobile. The new role of print is as a ‘call to action’ that leads mobile consumers directly to digital interaction. Not only that, the mobile experience delivered from print should specifically augment what is offered on paper. Just slapping a QR code in the corner of a print ad and linking it to generic content is not enough. The new idea is to deliver consumers instantly from ‘Print to Palm’ by seamlessly connecting the entire experience as one. The message that is translated on print should automatically extend to the mobile device where there is a clear objective waiting.

  1. ROI and Behavior Metrics

Up until the emergence of mobile, it was very difficult to track ROI from a print advertising campaign. ‘Print to Palm’ advertisers have become familiar with the power of mobile in measuring both ROI and consumer behavior. By connecting the mobile web to print, tracking traffic and transactions is easy and gives marketers much more data to measure the effectiveness of print. Compelling print campaigns are now measuring consumer behavior performance with mobile engagement metrics and has become an important ingredient to advertising success.

  1. CRM Data Collector

Print media with gateways to mobile engagement is becoming a powerful vehicle for capturing data from consumers on the go. Attaching a mobile signup form for coupons and offers often gives mobile consumers an instant reason to provide information in exchange for a deal. Collecting digital data from mobile consumers directly from print is an exciting new concept for advertisers. The structuring of future print campaigns can become more and more effective with targeted consumer data.

  1. Mobile Commerce Initiator

Print advertising is now a gateway to make mobile purchases. Offering mobile consumers a way to make purchases directly from their mobile device that was triggered by a piece of print advertising is a completely new way to promote commerce transactions. Mobile commerce is a buzz term these days, but often overlooked is the role that print advertising can play in initiating the buying process.

  1. Social lubricator

Mobile and social are already a great match, paving the way for new kinds of consumer interaction. So the idea of collecting new followers directly from print advertising using the mobile device seems natural. Print advertising is ripe for a new role as a social lubricant that encourages audiences to follow along on popular social networks. Now we can directly attribute new social followers to a specific print ad. Connecting print with the mobile social web is something that savvy brands are already embracing.

Ubiquitous mobile connectivity is bringing many changes to traditional print advertising media. There are new ways to do old things. Successful print is already benefiting greatly from the mobile web, but the potential for even greater success is undoubtedly promising.

It is now the job of professional marketers to seize this unique “deeper engagement opportunity” from print and create innovative new ways to connect digital mobile content with their print advertising. A print experience that provides exponentially more value to mobile consumers will be driving model for all future print applications.

So, the next time you hear “print is dead”, remember that this statement only refers to print of the past.

 

Yellow Pages Value

Relevance – Yellow Pages ads reach and influence customers!

Yellow Pages are the most powerful medium for reaching active shoppers:  One out of five individuals in an active shopping mode use the Yellow Pages (print or online) for information – more, on average, than any other advertising medium.

Efficient  

Yellow Pages are the most efficient and effective medium for reaching people ready-to-buy:  Almost all users of the Yellow Pages (86% for both print and IYP) will make a purchase.  No other medium is this targeted and no other medium can boast this high of a follow-through.

Decision-Impacting  

Yellow Pages ads help shoppers make purchase decisions:  The majority (58%) of Yellow Pages users are actively shopping (have not already chosen a business).   Even those that open up a directory with a single name in mind get curious and look at other ads – 55% of these users view other ads, and they look at 4 ads on average.   In net, close to three quarters of users of Yellow Pages end up being shoppers and view multiple ads when they go to a heading.

Permission-based, Full-engagement, Highly Effective:

  • Users are fully engaged.  Users pay attention to ads 100% of the time because users actively seek out the information when they have an immediate shopping need.

  • Yellow Pages ads are continuously available and reach people whenever (and wherever) they need information, at a point of time when the consumer is in a decision-making modeYellow Pages are frequently an advertiser’s last chance (and, in many cases, only chance) to affect a customer’s decision.

Brings in Great Customers

  • The majority of customers (53%) received through the Yellow Pages are new customers to a business.

  • Yellow Pages users ( both print and online) spend 25% more than average customers for most of the top headings. The average amount spent by Yellow Pages users of the top 210 headings in 2010 was $437.

  • Roughly one out of ten Yellow Pages references are for business purposes.

  • Because Yellow Pages ads do a great job of “pre-qualifying” customers, businesses have a strong chance of converting Yellow Pages users that contact them to paying customers.  On average, while they consider 4.6 ads, users will only contact 2.0 businesses before making their final purchase decision.  That translates to about a 50% “conversion” rate for every “call” or “lead” from the medium.

  • Yellow Pages users tend to have major events occurring in their lives that drive the need for new types of purchases.

Good for an Advertiser’s Business 

Yellow Pages ads deliver prospects

The average top heading local display ad delivers over 150 calls per year at a cost per call (at 50% rate) of $25.

The average national display ad delivers over 235 calls per year at a cost per call of $28.  National display ads receive more calls because national businesses generally list multiple locations in their ads, and each location draws significant numbers of calls.

The average space ad delivers over 80 calls at a cost per call of $10.

The average National Trademark ad delivers roughly 90 calls per year at a cost per call of $9.  Trademark ads benefit similarly from multiple locations.

The average companion directory display ad delivers over 70 calls per year at a cost per call of $9.

The average Internet Yellow Pages ad delivers over 90 calls per year at a cost per call of $19.

Great for the Advertiser’s Bottom Line

Yellow Pages ads pay for themselves many times over.

The typical local display ad delivers $10 of sales and $3.5 of profit for every $1 spent on Yellow Pages. The values for national display, space, and national trademark ads are even higher.

 

http://www.crmassoc.com/ypvalue.html

Confessions Of A Yellow Pages User

Hi. My name is Andrew Shotland and I am a print yellow pages user. I know, I am one of those cutting edge online guys who makes his living off the “yellowpages are dead” thing. But, then, a main water pipe to the house started to leak and flooded my lawn.

I ran to the computer and started to search – Ahhh Los Links!

My wife gave me the hairy eyeball. Did I mention it was Mothers Day? I dug out the book and called the plumber with the two-page four-color spread. Crisis averted.

Last week I was reading about the War on Yellow Pages and I realized that many of us online types have been at war with the book because we have a vested interest in the book dying. There are plenty of good reasons to be down on print Yellow Pages as a marketing vehicle and I won’t repeat them here.

But today, because the Yellow Pages saved my ass, and possibly my marriage, I thought I’d return the favor and sing their praises.

Some factoids:

    • 75% of YP advertisers are service businesses or installed product (think floor covering) businesses. The more service-heavy, the more valuable the directory.

    • Businesses that have large, infrequent sales (roofer, divorce attorney, windshield repair) are very likely to receive a big return compared to a donut shop. A roofing customer is out of the market for 20 years after a purchase. That’s a lead worth capturing.

    • When the customer’s location is the work site, local SEO is exceptionally difficult to optimize and a directory can assist in exposing a business to their desired service area. About 35% of YP advertisers are home-based businesses that need visibility. The print directory can act as one of their store fronts.

    • Categories that are dominated online by national brands and deep pocketed lead generation companies are also big beneficiaries of local directories. Examples are insurance (your local agent can’t outspend GEICO online), pharmacy, finance, real estate and educational institutions.

    • But print YP ads aren’t for everybody. Gas stations generally aren’t good YP advertisers because the decision to purchase is habitual, opportunistic, and more driven by price than research.

  • Another rule of thumb is research. The more a decision is researched, the better the ad return is.

Trust is also a major factor. If trust is necessary, (typically a requirement for a large purchase) the more valuable the ad. While advertising is not always a guarantee of trust, oftentimes online it’s harder to gauge trust when comparing a set of free listings or gamed review sites. A licensed, bonded, certified member of the local chamber of commerce with 30 years experience can look pretty similar online to a guy who knows a little SEO and will work for Gagaville credits.

Print directories are made for emergency services.  When my buddy Dick Larkin’s 2 pound new Maltese puppy got into the ant poison and was having convulsions, his wife did not research online for emergency vets. She looked at the book in her drawer, made a quick decision, and drove.

If a tree is about to fall through a house, the home owner won’t bother with a lead generation site that requires personal information and I doubt he’ll have a friend who’s the mayor of the local tree guy. And let’s never forget the Great Pleasanton Mothers Day Flood of 2011 (moment of silence please).

 

http://searchengineland.com/confessions-of-a-yellow-pages-user-76937